Privacy Policy

1. Introduction

At 3D Property & Facilities Management Ltd, we value your privacy and are committed to safeguarding the personal information of our clients, partners, and website users.

This policy explains how we collect, use, store, and protect your information when you interact with our services or website.

2. Information We Collect

a. Personal Information

We may collect information you provide voluntarily, including:

• Full name
• Email address
• Phone number
• Company or property details
• Any additional information submitted through inquiries or service requests

b. Non-Personal Information

We may automatically collect certain technical data such as:

• IP address
• Browser type
• Device and operating system
• Website usage and navigation patterns

This helps us improve our services and user experience.

3. How We Use Your Information

Your information is used to:

• Respond to inquiries and service requests
• Deliver and manage our property and facility management services
• Communicate updates, offers, or relevant service information
• Improve our website and operations through analytics
• Meet legal and regulatory requirements

4. Sharing of Information

We do not sell or trade your personal information. However, we may share your data:

• With trusted service providers or partners assisting in service delivery under confidentiality agreements
• When required by law or regulatory authorities
• In the event of a business transition, such as a merger or acquisition, with proper notification

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Monitor website performance
• Understand visitor behavior

You can manage or disable cookies through your browser settings, although some features may be affected.

6. Data Security

We implement appropriate measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to safeguard your data, please note that no online transmission is completely secure.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data, subject to legal obligations
• Restrict or object to certain data processing activities

To exercise these rights, please contact us using the details on our Contact page.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of such third parties and encourage you to review their policies before sharing information.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our operations or legal requirements. Any updates will be published with a revised effective date.

Consent

By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.