1. Introduction
Welcome to 3D Property & Facilities Management Ltd (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to comply with and be bound by these terms.
2. Scope of Services
We provide services including but not limited to:
- Property Management
- Facility Management (Hard & Soft Services)
- Cleaning & Housekeeping
- Maintenance Services
- Post-Construction Cleaning
- Inspection and Reporting Services
All services are subject to agreed contracts, service level agreements, and quotations.
3. Use of Website
By using our website, you agree to:
- Provide accurate and truthful information
- Use the website for lawful purposes only
- Not attempt to disrupt, hack, or misuse the website
We reserve the right to restrict or terminate access for misuse.
4. Service Engagement
- All services will be governed by written agreements, quotations, or contracts
- Scope, pricing, timelines, and deliverables will be clearly defined before commencement
- Any additional work outside the agreed scope may attract extra charges
5. Payments & Fees
- Clients are required to make payments as agreed in the contract or invoice
- Late payments may attract penalties or suspension of services
- All fees are non-transferable unless otherwise agreed in writing
6. Client Responsibilities
Clients agree to:
- Provide access to the property or site as required
- Ensure accurate information is provided for service delivery
- Comply with safety and operational guidelines
- Settle all payments promptly
Failure to meet these obligations may affect service delivery.
7. Health, Safety & Compliance
We are committed to maintaining high safety standards. However:
- Clients must ensure their premises comply with relevant safety regulations
- We are not liable for pre-existing hazards not disclosed prior to service
8. Limitation of Liability
While we strive to deliver high-quality services:
- 3D Property & Facilities Management Ltd shall not be liable for indirect, incidental, or consequential damages
- Our liability is limited to the value of the service provided under the agreement
9. Third-Party Services
We may engage third-party vendors or partners where necessary. While we ensure quality standards, we are not directly liable for actions beyond our control.
10. Intellectual Property
All content on our website, including text, logos, and designs, remains the property of 3D Property & Facilities Management Ltd and may not be copied or used without permission.
11. Termination of Services
We reserve the right to suspend or terminate services if:
- Terms are breached
- Payments are not made
- Unsafe or unlawful conditions are identified
Clients may also terminate services based on agreed contract terms.
12. Force Majeure
We shall not be held liable for delays or failure to perform due to events beyond our control, including:
- Natural disasters
- Government actions
- Power outages
- Civil disturbances
13. Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be published on this page with a revised effective date.
14. Governing Law
These Terms & Conditions shall be governed by the laws of the Republic of Ghana.
